Testimonials for the Team
Stellar customer service is providing an excellent product at an acceptable price and solving legitimate problems in the fastest manner possible. That's it. We get it and we offer the best service in the area. But don't take just our word for it....
See what our clients have to say from 2005 - Today:
"Christopher and the agents I have worked with from Foundation Rentals all share the same high level of professionalism and easy going nature that make the difficult project of relocating a more enjoyable process. Their excellent grasp of the Marin market and access to rentals not listed elsewhere made Foundation and invaluable resource. Top Qualities: Great Results, Personable, High Integrity."
-Paul Foxx, Client Since 2009
"I was introduced to Darcy and Christopher through a colleague whose family they'd placed in a great rental in Mill Valley. They've rented three out of my four income properties since then. The one I rented myself is the only one I have any problems with! Never again will I bother to deal with my properties myself."
-Aaron, Kentfield, Client Since 2006
"I spent almost two years remodeling and upgrading my family home on Belvedere Island after inheriting it. I had never intended to sell it because it serves me better as an asset with great revenue (and I inherited my folks Prop. 13 tax status). I listed it with Christopher after noting that their company was the most prominent for high-end rentals in Marin via search engine on both Google and Craigslist.
Although I've owned income property (units) for the last 30 years, finding and handling tenants at this level was daunting to me. Christopher has found me two exceptional families, so far; one who took the house furnished and the other needed it unfurnished. The contracts he provided had much more extensive liability coverage for me similar to a sellers contract, full of disclosures and detailed assignments of responsibility. The degree of thoroughness in the background check, the negotiation of the lease stipulations and the professionalism with which Christopher finalized the deals was exceptional. I have just recommended Foundations to a close friend whose situation is similar to mine, except that her [mother's] home has staled in the current real estate market, driving the price down to an unacceptable level. It is a great alternative to selling, especially when you have Christopher and his team watching your back."
-Nancy Niche, Indian Valley
"We recently used Foundation Realty to rent our Kentfield home and could not be more pleased with the guidance, support, and results we received from Michael Kass and the Foundation folks. Prior to listing our property, Michael was of great service with respect to identifying worthwhile and irrelevant upgrades to our house. His advice on timing and price, his effective marketing and screening of potential clients, combined with his impressive availability, served to identify a great tenant within a couple of weeks. And his knowledge, along with Foundation's resources, made the legal aspect of the lease transaction effortless."
- Ken C, Kentfield
"Michael Kass has been a terrific rental broker for us, and I can only say good things about his professionalism, responsiveness and competency. Michael presents himself in the most professional way, and you have the immediate sense that he knows what he's doing. Experience with him once he's underway confirms that first impression -- Michael is reliable, respectful, knowledgeable and very patient. I always look forward to hearing from him and he never hesitates or delays in his follow-through. We were impressed enough with his work on our first rental project that we hired his company to manage our second project, a small apartment building that we recently purchased. We have voted with our pocketbook. Thanks again."
- Carole, Mill Valley and San Anselmo
"Thank you! Actually, we don't really know how to thank you enough for all your work in helping us to lease our home so quickly and at the right price. It is a big home so finding the right tenants was important and you were able to do it fast and with minimal disturbance to us. We really appreciated the way you respected our privacy while still meeting with the large number of people you brought over in the short time you did.
Once it the lease was signed, I also appreciate you talking with the movers...and with me. Your helping me to explain the simple things (of even my own home) to them means so much to me and Pierre. Whist we're still in the process of moving and the party isn't over...I just wanted to say thanks from the bottom of my heart! I have a lot of boxes to pack (or oversee the packing of) and I might not be as smiley at the end of the month!"
- Cecilia & Pierre Vacherand, Sausalito
"Wow, I was nervous to rent a property with a property manager....[but]...the house never was vacant....the place rented with just a street sign in the neighborhood. The referrals for carpet laying and pest control were excellent as well. The lease was signed via email and the tenants move in pronto. I highly recommend the professionalism of this company."
- Kathi E., Mountainville, NY
"My partner and I recently moved to Sausalito. We found our place through Foundation Rentals listings. Michael Kass is the agent helped and worked with us throughout the process. He was professional, patient, very accommodating to our needs, and able to make the transition very pleasant for us. Thank you Michael!"
- Rosie, Sausalito
"If you are considering an agent to help you place your home under your time and rent requirements, I would strongly recommend Darcy Alkus...Darcy and her partner have helped myself and some friends find homes to rent in Kentfield and Ross at rates from $7000 to $12000 per month. Darcy's number is 637-8917. She is very professional and appears to have become the leading agent for rental properties in the Kentfield and Ross markets."
-Philip Hoon, Larkspur
"I worked with Michael Kass on a new apartment rental in Sausalito. Michael represented the owners and he did a great job in facilitating the transaction between me and the owners.
Here is what stood out...
- prompt responses to emails and phone calls at all hours of the day
- being very clear that he could not make commitments unless having spoken to the owners
- willingness to work on solution and offer reasonable ideas and suggestions
- setting expectations and timeline clearly
I also appreciated the ability to review and digitally sign all the documents. It made everything much faster and easier.
Overall, it couldn't have been more smooth."
"If I have a property that is languishing on the market, or a situation where the seller is "under water" on their home and therefore that property actually cannot be sold, I enthusiastically and confidently refer that client to Darcy Alkus. In ALL cases she has performed magnificently. I consider Darcy to be a part of my team; just as I am the sales expert, she is the rental expert, and my clients benefit greatly from her expertise."
-Marlys Hooper, Alan Pinel/Broker Associate
"I used to work with a Realtor to list my high-end rental homes, but once I met Darcy realized nothing compares to a leasing agent who specializes in the field. Thanks Darcy!"
-Denny Eichenbaum, San Rafael
"I've worked with Christopher and his current and former company and highly recommend he and his company for any Marin County rental needs. He and Darcy are informed, knowledgeable and great to work with!"
- Joan Kermath, Sotheby's International
"Darcy and her team have represented our property in Ross twice so far in the past four years and my husband and I couldn't be more pleased with their service. We had some bumps along the way but everytime their rental team came back with professionalism and true dedication to their craft. Darcy, we want to thank you so much for your hard work (and want you to know that any "bumps" in the road we may have had were one hundred percent my fault!). We are extremely happy with our current tenants, and I just want you to know that we think that you are awesome and we will continue to use you as our agent ALWAYS!"
-The Ryans, Ross
"Rone-iff, You really went out of your way to send me the email listings of quality homes for us to rent. I will certainly remember you as a contact should we move again in the future. Also, if I may, I would enjoy referring people to you and your services!"
- Julie, Novato
"My husband and I hired Foundation Rentals to find us a rental house in Marin; we were moving from Westchester, NY, and hoped to live in Tiburon. Darcy Alkus Barrow got the idea of what I wanted almost immediately and worked tirelessly to find it. We traded emails daily, and Darcy never failed to answer any question or suggestion. She did not push when I showed reluctance to commit to one possible house. Finally, she found a house that was not within our initial desired location but she thought we would like it anyway. We loved it. Darcy took care of all details of lease. She was a pleasure to work with, and I highly recommend this firm to anyone looking to rent in Marin."
-Brannon Heath, Tiburon
Thanks for all your help. I sincerely appreciate your professional attitude and deduction during this exercise. These type of customer service makes a company find more clients with only word of mouth. Thanks again."
-Victoria and Moh, Greenbrae
"It was a pleasure working with you. The new tenants seem to be very happy and appreciative of the work we both did putting this together. Thanks for the attentive effort showing this house many, many times. The particular things I thought were special about your process were the frank discussions on your opinion on clients suited for this property and your strong actions to cover financial concerns with the six month advance payments."
-Mike & Shane, San Rafael
"We hired Christopher and his very professional team to rent our home in Kentfield. We found his knowledge of the market to be accurate. He is very trustworthy and punctual. Our home was rented in just a few weeks after he listed the property. I will use his service again and recommend his team to friends."
-Susan Picetti-Pierce, Kentfield
"Thanks Darcy...I'm very happy with the tenants. They seem very solid, easy going and down to earth. Thank you for your hard work and perserverance. I know this was harder than anticipated and I've enjoyed working with you."
-Diane Kaufman, Larkspur
"The agents at the Marin leasing team are great. I worked with both Christopher and Joscelyn in June when I was looking to move from SF to Sausalito with my little dog. I found them to be very professional as a team as they took the time to take me around to several places and tolerated my hectic schedule and changing appointments...Joscelyn even went out of her way to show me where the local dog parks are. I ended up staying in the city for now for work reasons, but this company will be my first call when I am ready to move next year, and they get five stars for putting up with me and my changing needs!"
- Sherri via Yelp, San Francisco
"Christopher is a thoughtful and caring company leader, who's built a company that is focused on customer service and empowering people. He does a great job with rentals for his clients, whether they are property owners or tenants."
-Cliff Perotti, Founder Cliff Perotti Seminars
"Darcy is a top notch professional in the Relocation industry. I would not hesitate in recommending her to any individual or corporation. She has extremely good communication skills and is highly personable. Darcy will get the job done for you!"
- Liza Garfield, Mill Valley
"Michael possesses the high level of social confidence and poise which would allow him to thrive in any socially demanding position. He was also a pleasure to work with and I would definitely recommend him..."
- Kevin Burlinson, Performance Media Industries
"Thanks for your excellent letter. Thanks to you [the Spyglass condo] has been a welcome source of income these last three years...Thanks for being such a great property manager."
-Kathy Magnuson, Mill Valley
"It has been my pleasure over the last few weeks to work with your agent, Joscelyne Alkus....Jocelyne handled every detail with such ease. So charming, capable and competent. She found the perfect tenant for us between Thanksgiving and Christmas. Working with Joscelyne makes being a landlord seem so simple. I might have to start looking for other properties just to keep in touch with her! Congratulations to you for having someone like Joscelyne represent your company."
- Majorie C, Mill Valley
"When my family sold our home and decided to rent in Mill Valley we thankfully found Darcy Alkus who took the time to show us around the entire area and was able to put up with a very picky wife. It was very tedious to do on our own and by putting a local expert on our side we found a home that was perfect. She negotiated and answered all questions we had and her and Christopher Barrow were very professional. I have since referred several of my friends and collegues in SF and Marin with confidence and they have thanked me for doing so. Five stars to this agency."
- Todd Blevins, Mill Valley
"I used Chris to help rent my condo in Emeryville, he was actually referred to me by another unit owner in the building so he already had a proven track record. I didn't expect my unit to be rented as soon as it was, but Chris did a good job and found me a well qualified tenant, not only once..but a total of three times. I would totally use him again."
- Juan Francisco III, San Francisco
"Mike (Kass) is a very knowledgeable and trustworthy individual...Superior service with honest insight. Highly recommended!"
- Titan Davis via Linked In
"Darcy is young, energetic and effective, and is giving us what the testimonials of her spoke of!"
- Diane Grinsell, Mill Valley
"Christopher Barrow...in Marin was a HUGE help for my husband and I in locating a rental home. He was friendly, flexible and easy going during a stressful time. Just the kind of person you want to show you homes you might be living in for several years. If you want great friendly service call Christopher Barrow."
- Alice S., San Anselmo
"We were introduced to Christopher Barrow by a close friend who leased out their home in Marin when they moved overseas. He helped us determine the rental value of our home, and when we made the decision to lease it out, he was the first person we called. He was thoroughly professional and delightful, and since this was our first time becoming landlords, he guided us through the entire process. His marketing efforts included professional photography and a dedicated website for the property, as well as blog posts and he placed an article in the San Francisco Chronicle real estate section. His strategy to hold our property as a "pocket listing" waiting for the appropriate renters while we readied the property was brilliant. Once he listed us on MLS, we had multiple offers from well-qualified tenants and a signed lease with within 19 days. We would definitely recommend him to handle upscale property rentals".
- Linda Russo, Mill Valley
"Jocelyne Alkus was always available and patient with me. Finding a house in Marin can be tricky - she was very pleasant to deal with & very easy going."
- Amir B., Sausalito
"We've had a great experience with Christopher Barrow...renting our home in Mill Valley. We've worked with him two times, and have had only professional treatment, honorable conduct and most important - results. Christopher brought in qualified candidates, worked through all the tenant issues with us, and was always available when a question or problem arose. It's clear he's in the business of building long term realtionships with his clients, based on providing real service and value. I have recommended Christopher to my friends and family in the Bay Area, and will continue to do so. If you want to find a quality broker in Marin, you really should give him a call."
- Michael, Mill Valley
"Dear Christopher, You are a true pleasure to work with and you make a stressful situation much easier to tackle. Thank you for all of the work you did in helping us with our second move....I will happily serve as a reference!"
- Whitney Bardwick, Tiburon
"Dear Joscelyne -- Liza is just the loveliest neighbor for us! Thanks for making it happen."
- Marjorie & Larry, Mill Valley
"Darcy, this is one of those better late than never emails. I never thanked you for the bamboo plant ( which is loving the sunlight in the kitchen window). The tenants are excellent, and greatly appreciate old Arch. I see your signs, so I imagine rentals are still strong....Again thanks."
-Dave H., Larkpsur
"Micheal Kass, our agent, found the perfect tenant for our unusual home in the San Anselmo hills. All through the process he was communicative, thorough, on time and completely professional. He is trustworthy and does what he says he going to do. He knows his market, the intricacies of his business and his clients. I can't wait to refer him to my friends and acquaintances!"
- Alice and Annie Bachelder, San Anselmo
"My name is Craig and I run a leasing and relocation firm in San Francisco. I have been working with Darcy, Jocelyn and Christopher on and off for years since they have been agents. They always make sure residents and owners alike are kept happy. I will continue to send them tenants looking for properties and landlords looking to rent their properties in Marin County. Keep up the great work guys."
- Craig Berendt, Berendt Properties, San Francisco
"Thank you again for all your hard work and patience with us over the past two years! You all have been amazing to work with and I will always refer people to you that are in the market for a rental."
- Marlowe Family, Tiburon
"Hi Dan, Thanks...The tour was excellent -- I learned a great deal about the area. Thanks again "
- Joe H, Gold Package Client
"Jocelyne, Thanks for all your help. You are great and dealt very professionally and efficiently in renting the property. Thanks again."
- Rao & Lakshmi, Mill Valley
"Darcy at Foundation Rentals was fantastic at helping us find a great place in Greenbrae. We were relocating to San Fran from the UK and she helped managed finding the right place quickly and easily and then handled the paperwork and just made it simple for us."
- Adrian, UK
"We have now worked with Christopher twice- in 2007 and again in 2012, to lease our Marin home. Both times he leased it quickly, to great families and for extended leases. He has excellent connections and an extensive network to tap into in order to quickly meet the needs of both those looking for a nice home in Marin to lease, and those looking to rent their homes. We highly recommend working with him. Top Qualities: Great Results, Expert, High Integrity."
-Melissa Gebhardt, Mill Valley
"Hello, I just wanted to thank Foundation Rentals and staff for excellent client and management services, from finding outstanding tenants and providing clear financials and record keeping, to managing efficient close out of rental. Placing our Sausalito rental property into the hands Foundation gave me peace of mind while we lived on the East Coast. An eligible tenant was found within two weeks of listing at premium price; the property was cleaned and prepared for tenant comfort and safety; interim tenant needs were addressed in consultation with us throughout the year; and at close out the house was made pristine for our own move back, very much appreciated! Foundation Rentals and staff provide the highest level of service and professionalism -- an unqualified outstanding! Thank you very much."
- MF, Sausalito
"Always prompt and helpful, [Sharon at Foundation Homes] sent me the info I needed right away. Sharon is fantastic!"
--Property Management Client, Marin
" I have been working with Michael [at Foundation Homes] for approx eight years. He has rented various properties for me in Novato and Corte Madera. He has done an amazing job. I have been in the rental business for over thirty years. Over the years I have rented the properties myself because it has been difficult to find an agent who completes the transaction with 100 per cent efficiently. Michael has done a fantastic job and given me good advice.He seems really interested in his work."
-Margaret Simpson, Corte Madera and Novato
"Mike has provided me with excellent representation. He has been very prompt in notifying me when issues arose and has always followed up with how problems were resolved. I couldn't ask for better service as a property owner."
- B. Reiff, San Rafael
"Michael was great! Very personable and quick to get back to me both by phone and email. Michael was very professional and a pleasure to work with!"
- Katherine Hill, Tiburon
"I really appreciated Dee's time and patience in showing me [the San Francisco property], my clients are still in North Carolina and the situation was unique and Dee was upfront and honest about not make any guarantees of a site unseen lease but she was patient, thorough, gave me quite bit of her time (I had lengthy ipad video problems when I met Dee at the property). Her follow up etc. was fantastic. I appreciated her time and professionalism."
- Relocation Agent, San Francisco
"Michael went above and beyond today to meet me at my hair salon!!! He gave me a lot of necessary information that I needed to get the cottage in order. He was very timely with that information."
- C. Meyers, Marin
"Michael did a wonderful effort to show this beautiful property . He expertly answered all our pestering questions, arrived on time to several visits, was kind and warm, and was meticulous in the protection of the cleanliness of the carpets and adherence to all requirements and protocols. Seth and Julie have been nicely represented indeed."
--John Liviakis, Tiburon
"Dee [at Foundation Homes] is not only professional and experienced re: the real estate market, and the listings, but she also, and at the same time, brings a true caring and kindness to her clients (i.e., me). Her follow-up is sincere/excellent. We are still in the process of trying to secure me a new home. Dee Marotta has been loyal and wise, as I navigate the challenges of finding and securing the perfect new residence. A prospective tenant can trust Dee to have their best interests at heart at all times."
"It was a total pleasure working with Mike Kass on leasing out our Tiburon home. In every interaction, Mike was professional, genuine, kind, thoughtful, patient and respectful. Mike was creative as we worked together to solve any challenges which arose. He exceeded our expectations in every respect. When we are ready to lease our home again, we will call on Mike. We will also recommend him, without hesitation, to friends looking for a leasing agent."
- Julie and Seth Jacobs, Tibuon
"Michael is responsive, professional, and a real partner for me. I get objective, clear feedback from him and proactive information. He handles the little things and reaches out to me when he either just wants to keep me informed or need authorization for a decision. I really enjoy working with him!"
- Joan Levison, Marin
"Dee [at Foundation Homes] is terrific. She was very accommodating seeing the property. I appreciate that she went out of her way so my friend could also see the property.. Can't wait to get thru all the stuff and move in."
--Paula Sanford, Marin County
"Wonderful. Sharon [at Foundation Homes] helped me through some processes and protocols just perfectly."
--Property Management Client, Marin