Please note that this post is an excerpt of the webinar hosted by our sister company, The Landlord Code, where our co-founders coach DIY landlords how to avoid problem tenants and maximize rental profitability. Get access to more training like this in our (free!) private Facebook group HERE.

We are super excited to be graced with the presence of Kenny Cavalero from Ren H2O plumbing. Kenny is my go-to personally and professionally for all of my plumbing needs. He’s saved the day on more than one occasion surprises not wearing his Cape right now, but you should definitely, you should get the K the Superman with a K in it. That would be phenomenal, but he’s here to answer Cod top mistakes that landlords make when it comes to plumbing issues up there. So this is episode five of the rental rescue. So show summer series landlord 1 0 1 back to basics. And this was a very popular topic. A lot of landlords, a lot of yous savvy landlords out there want to hear about these top plumbing, mistakes that we see landlords nationwide, make the top mistakes you’re making and how to prevent them. So we’re so excited to introduce Ken today. And honestly, when we go through our property management portfolio, for those of you who don’t know us, we do have property management, a brick and mortar company here in Marin county foundation homes, property management, and in our team, when we’re going through our list of vendors, like having a phenomenal plumber is top on our list because it probably is the number one service call we get for, for our homes. Would you agree? Yeah, I would.

I think so. Absolutely I and funny story is that Rick who runs, who owns Renny shows somebody who I met early on andbefore we even got into property management, I met him at a, a BNI meeting years ago and we just kind of developed a relationship and he was, became my go-to guy for all of my personal plumbing stuff. And then eventually when we started property management Renee’s too, I would just stepped it up. And, and I found out down the road, down the road that like, they work on all my neighbors, properties like Matt and Agnes, they work on their properties and, and other people. So everybody knows your name. You guys are famous brand famous. So she just jumped right into it. Yeah, let’s jump right into it. So, okay. Can you tell us for all of our mom and pop landlords out there for all of the investors, for everyone out there, who’s got a rental property and probably has come across a plumbing concern or two, can you tell us in your many years of experience, what are some of the top mistakes that you see landlords make when it comes to their rentals and plumbing?

Probably number one is not hiring a professional, not being willing to spend a little extra money, to get somebody in there. Who’s got some training and some experience and can understand things and hopefully quickly diagnose problems. You can oftentimes end up spending somebody spending as much money with somebody who’s less experienced. It’s just going to take a lot longer to do it, and maybe not even do the job, right? Like your buddy, Bob down the street who who’s, you know, who’s the handyman versus, you know, to deal with the sewer backup versus like a real licensed plumber is probably like a Todd mistake, right? Yeah. I get a lot of guys. You think that because they changed the faucet onceso they’re a plumber and that qualifies them to diagnose them. That’s the way that’s who I am. I know my way around a faucet and a P trap. I can do that all day long, but no, I would never, I’d actually asked Nate to drain her too in my day, but I definitely see the value in, in a plumber. And we’ve actually seen that too. We’ve worked with, we’ve had, we’ve brought in rage two and, and Ken in particular to, to fix problems that were brought on by unlicensed professionals who thought the new plumbing, then they caught it in the way it happened actually, is that the mistake that could have been fixed for, you know, maybe a few hundred bucks or a thousand bucks actually exploded, no pun intended all over the place because they didn’t do the right job and it could make it worse. Right. We Actually have a personal story about that. Right? When our personal dishwasher broke and Christopher here thought, you know, I’m going to try to fix it. So he tried to fix it, pull the whole thing out, dealt with the drain things.

And then what happened? Christopher? I fixed it. I fixed it by buying a new dishwasher. So problem solved. Yeah. What Could have been a quick fix? Had we just called a plumber, a professional plumber to begin with actually ended up in us having to replace our entire dishwasher because it got a little, the process got a little muck. Oh, wow. Wow. Look at you. I want to Stay away from getting your plumber’s license. Doris. I’d like to try something here. Let’s see if you guys can see this, tell me if you can see that screen. I can see that. That’s great. Well, I know that’s an, at that that’s for the garbage disposal from the dishwasher, right? It hasn’t, I’ll tell you the story about exactly that this one was actually a customer who of yours who elected to not have you guys manage their maintenance work. And we got a call because the tenant that had just moved in after this property was put out for rent, couldn’t understand why every time they use the garbage disposal, the water would throw out on the sink from the opposite basin. And that was, that was because the handyman that installed that garbage disposal used all the wrong fittings and ultimately directed all the wastewater from that garbage disposal vertically out of the adjacent basis. I and I actually was just at a property, not, not from a prospective client law firm last week. And I, there, I was looking at their dishwasher and I could see below where, where it hit the forehead hardwood forest, the forests were all buckled. And I immediately, the first thing I did is I looked at based on my own personal experience. And I looked at the air gap. Cause I know that when our air gap gets clogged up, water can shoot out into our sink and it can go all over the place. Sometimes it gets on the floor. But what I noticed was that the air, there was no air gap. They had a soap dispenser where the air gap should have been. And I was like, did you know that you’re supposed to have an air gap here? They said they didn’t. They had the, the, the appliance guy actually installed the dishwasher. Didn’t install it with the air gap, although they totally could have. And I said, you know, I can’t tell this, say this for sure. Cause I’m not a licensed professional, but I would venture to suggest that maybe your dishwasher is kicking out water all over the place and down below and it’s causing drainage issue. And that’s why your forest buckling. So when you’d go ahead and replace this bad boy, make sure you put an air gap. Yes. Now I would point out though, because I know we, we may have people from other than California air gaps are not required in a lot of other places. That’s interesting people, people out there may not know what you’re talking about, but it is a California requirement. You’re correct. Option. If someone is having problems with water shooting places, is it an option? Someone got It, literally all dishwasher will, all dishwashers will function with them. So Just, just to give the layman out there and idea, I kind of have a mental picture of what an air gap looks like. It’s that little round thing thatwould kind of looks like R2D2 that sits on top of your sink and it’s slits in it. And that that’s where the water actually a pipe or a flexi pipe will flow up to that from a dishwasher. And there, if there’s a clog, the water will shoot out of that, hopefully into you’re seeing versus other places under your sink, right? Yes. Hopefully into the sink. That’s, that’s the hope. There’s a takeaway from point number one, we know that calling a licensed insured and trained plumber is more expensive than calling your handyman down the street. But I hope what you’re taking away from this point is that you don’t want to be, what’s the expression jumping over dollars to pick up a nickel, right? It’s a, it’s worth it for you as a landlord to kind of know the difference between, okay, I’m getting this complaint from my tenant. Is this something where it’s the smart move to send a handyman out? Or is this something that’s going to trigger? Wait a minute, it’s time for me to call an a pro it’s going to be more expensive on the front end. It’s going to save me money on the backend. Right? So a lot of what we talk about at the landlord code is treating your property like a business. And this is one of those times when you want to put your business hat on and try to make that decision. Even when you’re in the heat of the moment, the tenants calling them, the thing is flooding. And your, your instinct may be to just call the first guy in your phone. You want to stop and kind of think about that.

Think back to some of these stories. And what’s really going to say, And that guy might be reliable. And I just want to make sure everybody’s seeing this. That is more it’s it’s, you’re oftentimes cheaper to spend a little bit more money on the licensed professionals specific to your problem than calling a Jack of all trades or a Jane of all trades to come in and try to fix the problem they might be. They might be very liable and pick up the phone and maybe sitting by the phone waiting for you to call so they can help you out, but they might not be the right person. So generally speaking, if you can get someone in there, maybe it costs you 200 bucks to fix this problem. You’ll be fixed on the first try versus bringing in that person to come back three or four times. And ultimately you spend three or four times as much money. Alright. Yeah, let’s go to the sec. All right. What’s your second tip for us, Ken, what is one of the other things you see landlords do where they’re trying to save money, but it ends up costing them more money, Fixture replacement or, or installation. The fixtures that I see a lot of people go out and try and buy their own fixtures to save money. And that’s fine, but buying a fixture from a big box store is not generally the best route because the quality level is not there. And, and you made the point just now about treating your property like a business. And it is like a business. And ifsome component of that business isn’t working well, then the business isn’t working. And if you go out and buy a cheap faucet and put it in today, and it’s all shiny and pretty, and it looks great, but it’s just not going to hold up to the day in and day out, wear and tear use that often rental properties see much more than your own, you know, you and I, and everyone else, we own our own homes. We take care of our own homes. Let’s just be honest tenants.

Aren’t always as easy on the home as you and I are going to be on our own homes. So you want to put it well, there you go. I exactly, or my dog or something, but those fixtures that get used every day, if you spend the money on a better quality fixture, you truly get what you pay for in the plumbing world these days, and the most, all the manufacturers in order to satisfy the big box store demand as split their product lines. And they’remanufacturing a lesser quality product for a lesser price to supply to that, that consumer in that price point demand. And the problem with that is, is a cheap. Faucet’s great until you got to replace it twice. Now you’ve paid labor. You’re going to pay the same amount of labor, whether it’s a cheap faucet or it’s a good faucet to install that faucet. And if you have to replace it twice, all of a sudden that cheap, faucet’s not looking so good. And this is the same, the same can be held true for water heat water. Use another great example. Actually state water heaters are manufactured over in the Carolinas and they have a split production am and PM production team. One team produces for professional installers. One team produces for home depots. Okay. Wow. That’s interesting. They have a professional, they have a professional team for like for you guys. And then like the mom of DIY land is like, well, we’ll, we’ll do this other one Here. And their, their warranties and their qualities. Aren’t the same. They don’t have anode protection in them as, as good as the other ones. They just don’t last as long a toilet, the same thing, the toilets, they put the cheapest quality internals that you can in a toilet. Or if you go through a professional supplier, like we use a, you’re going to get a toilet, you know, a little bit higher end toilet, but the internals inside of that toilet are truly better. And, and my, you know, the takeaway from this is to spend the money upfront and you’re not going to end up spending more money later because you’re going to put in a good quality fixture to begin with and, and, and, and take your plumbers, ask your plumber, take his advice, see what they recommend. You’re going to find a lot of, a lot of common names will pop up. You know, there’s, there’s brands out there that are truly favorites of employers and they’re good quality brands. And, and, and like I said, you gotta be careful because some of these manufacturers do do split manufacturing and production. And then just because it has that name on it doesn’t necessarily mean it’s the top tier quality park that they do. I love how you peel back the curtain on that a little bit, you know, for, for DIY landlords who are out there, if you’re asking yourself the question, Hey, I just went to home Depot or Lowe’s or Costco. And I bought this water heater six years ago, and it’s already failing. You know, that might, the reason might be what you just explained to us, which was, it’s not as good of a product because maybe the one that my licensed technician would, would’ve procured for me to install in the first place. I can tell you that like our, the water heater that we have right now, it’s, we’ve had it for almost nine years or seven, eight years right now. And it’s still going really strong.

But what I do want to talk about is the other thing that you, you brought up was just the fixtures. So when we did our remodel in 2015, I was really adamant about getting this Han’s growy fixture, is it, it is expensive faucet for I’m a dishwasher in the house. So I need all the right tools to make sure that my dishwashing game stays on point, Tell you about the punishment I get. If I load our trucks, no, this is listen. We’ll do a whole nother Thing on loading the dishwasher. Cause that is definitely there’s. There’s a mastery around that. I’m a black belt, I’m a black belt around the dishwasher loading, but going back to the faucet. So I have this hands growy semi-commercial grade faucet I’ve spent, I’ve actually warrantied because I have, we have hard water. So I’ve had a warranty, the actual nozzle a couple of times, but here’s the thing. It was, I got to warranty for free. So I spent probably 800 bucks on this thing and I’ve been able to get four new, four new nozzles for it, without any questions being asked and it’s functioning very well. It’s been an awesome, it’s been an awesome faucet, right? Yeah. That’s a super high end faucet. We probably wouldn’t recommend that most landlords implied the appli install that faucet for the 800 is probably a little bit more, but can, can you tell us specifically, I’d like to do just a little bit deeper. What is it about the component so people can, landlords can really understand kind of in layman’s terms as best you can. What is it about these components that really make the difference for the cheaper one or the more expensive one? Like I kind of get it, but as one who doesn’t know a lot about plumbing, like, I don’t Know, like, what is it? Plastic internals. We’ve seen a lot, quite a few faucets in particular coming out now that the only metal part on them is the actual outer and everything inside is plastic or composite metal versus brass. Brass has gotten very expensive to manufacturer. And California has some extreme lead laws which have driven up the cost of faucets in general, the other, the other, you know, the, the fixtures you’ll see, instead of having a ceramic seat, which is pretty much Bulletproof they’ll, they’ll still use a rubber sheet valve in there. And those will wear out where ceramic discs lasts forever. As long as they don’t get a rock in them, water heaters, they won’t have. I mentioned earlier that an anode, an anode is sacrificial metal magnesium, and it’s going to take the corrosive hit that the water heater tank would normally take.

And if you have a small anode, the water heater instead of a full length, and that w that animal is going to be gone in four to five years, and then their tanks going to start corroding. Whereas if you have a, a longer life anode in there, you know, you’re going to get out to 12 to 15 years before that thing’s gone. And then depending on the quality of the water where you’re at, it’ll determine how long the water heater lasts after that. Like you mentioned, Chris, product support, product support is probably the biggest thing. Really, truly you’re able to call up and you’re able to get a new part for your faucet. No questions asked. They ship it out to you at perhaps in a few days, if you buy a faucet from home Depot, then you could even be holding the same brand that we buy from a local supplier. If you buy that foster from home Depot and you need product support, guess where you have to go home Depot, home Depot, you have to deal with And not know where they are after 15 minutes. So think about that for a while, wandering around one of the big boxers, trying to find somebody to help you to deal with a warranty. Cause that’s where you have to go. Where if you buy a, a little more expensive professional series installed part that warranty is oftentimes handled through the local supplier. And I, most of the time I can walk in and literally just toss it on the counter and get whatever I need out of it and be on my way and have that local support.

And then having, and having, you know, an agent locally that can help you with the, with the warranties goes a long ways.It makes it a lot easier. Okay. So I want to make sure our viewers are understanding this. So one of the areas we get a lot of pushback in our property management portfolio is our clients don’t understand. They say our things are so expensive when we get them through your management company, right. I could have done this on my own, and we do have to spend a lot of time educating our clients. Okay. We have to use licensed and insured vendors. And Mr. Landlord, this actually protects you. I mean, aside from the things we talked about in 0.1 today, there’s slip and fall accidents. There’s workers’ comp liability, right? But also when it comes down to getting the quality of the fixture that we’re putting in our guys, our vetted teams are going to be giving you these slightly more expensive fixtures. Then yes, you could go get at home Depot yourself, but it’s to come with this kind of like hookup support like you guys ever in H2O is one of our preferred vendors. When we have a problem, our property managers are just calling you guys and you’re fixing it for our clients. You’re able to go do that exchange or do that warranty. Versus if you’re a mom and pop landlord you’ve elected to DIY manage, you’ve maybe called your handyman. You’ve gone the home Depot route. Well, I can, you said like what happens when you have a problem and given like the supply issues that basically the whole nation and the whole world is facing right now and the general vendor labor issues, like, think about that for a moment. What is going to be most important to you when it comes to like the ongoing maintenance, when it comes to problem solving. And when you really, when push comes to shove and you have a real problem at your property, and Two to two things around that too, is it’s cheaper to spend the money on the front end, because guess what? If you have to send your Hani personnel to go and get a, to warranty an item at home Depot, you’re paying their hourly. And if they’re wandering around home Depot or Lowe’s when these big box stores, they’re likely to be wandering around for awhile, if anybody’s ever been there trying to find something or get some advice, it’s not a straight shot, unless you get super lucky And they leave you like<inaudible>. And then you’re just like looking, they’re like a lost puppy. The other thing to mention that that comes up for me when I, when I talked to some of our clients, is that they’re like, well, look, I went on Amazon, or I went down here and I saw my,

I saw the water heater. It’s half as much as what these guys are charging. And when I’ve talked to you about that and, and or Rick people in your, in your office, they, they basically give me the straight Turkey on they say, Hey, look, yeah, it’s just the water heater that you’re getting. You’re not getting any of the hardware for that price. You’re not getting any of the, the, the warrant. You’re not getting the quality to either. So can you talk a little bit more about that when someone’s like, Hey, I’m looking on this on Amazon or on and my water heat, this water heater is 900 and the weather you’re charging for is 1500. Like, what’s the difference between that Piggyback on that question for all of our landlords watching out there. Can you give them any advice if they do want to go to the home Depot route or the big box store, and they’re trying to, what questions can they ask the help people to try to help them buy the right appliance versus buying these cheap ones that are just going to cause problems? I’ll address Christmas question first. So we already kind of talked about the quality and manufacturing and then your support that goes along with that. If you don’t have that, it’s just going to take you down. And the best thing I can do is just give you the worst case example, sealed burner, water heaters. Often the thermal couple goes out and that requires a special kit to repair it properly so that you don’t risk flooding the unit with carbon monoxide. If guys don’t know what they’re doing, they can go in and replace the thermal couple on the room. And then when they put it all back, it will no longer be irritated. So now it’s at risk of explosion, depending on where it’s installed, because plumbing codes changed. And they allowed us to install, sealed water heaters in places where they weren’t allowed to be installed before. If somebody goes in and breaks that seal or tampers with it, and doesn’t put it back together properly, they can create a huge safety issue. Now, picture this, that water heater that you bought at home Depot or Lowe’s or wherever you went to Costco, I’m not going to pick on anybody. You walk back in there and the pilot’s assembly has gone out. You need to order this new pilot assembly kit. They’re not going to have it on the shelf because they’re a high volume retailer. They have stuff that’s going to move in and out that door quickly. They’re not going to stock all these little trinket parts. So now you gotta wait a day or two, if you’re lucky, maybe more, and your tenant is without hot water, that doesn’t fly and you end up putting them up in a house in a hotel. Think about the costs for that. I don’t know whattheir going rates are, bro. It’s all rooms right now. But I imagine there are a couple of three days in a hotel. Wouldn’t wouldn’t be too. That would be pretty expensive. So how important it is from a safety perspective, from just an efficiency perspective, making sure that you’re, you’re saving money on, on potential long-term problems with the property or having to pay for loss of use for your tenants, like hiring a professional, especially when it comes to plumbing is very, very important. You do not want to take shortcuts around this. And you mentioned something really, really poignant.

There can carbon monoxide leaks are no joke. I mean, you can really cause some serious damage life life-threatening issues can come with carbon monoxide leaks and also, you know, using a licensed technician to fix a plumbing job. They’re going to know things about codes and they’re not going. And they’re going to give you the right advice. They’re going to tell you, Hey, look, we can install it here. This is a better place to install it. And this is what I’m going to do versus someone who’s going to be like, well, I could probably, I could probably make that work. And that might be a place where a fire could easily be started and cause major, major, major damage. So just think about that. When you’re going down the path of hiring somebody, the professional, person’s going to give you the right advice. They have the experience, they know the codes, they know all that. So let’s, that’s a good segue into the last one. What’s what’s the number I, we talked about this a little bit, but this is sort of like my favorite part of the plumbing game. So why don’t we talk about the, the sewer line, The sewer line drain and waistlines. That’s where I spent favorite topics. One call we get is like sewer backups, right? Yeah. Yeah. Like actual free flowing sewage water into the property. That’s our number one emergency call. We get landlords out there. I want you, if you don’t have your emergency plan in place, I want you, as we’re talking about this to picture this free flowing sewage through Your right. So I’m with drain and waistlines. There, they are truly, probably a number one call in a rental situation. Again, we can go back to, I wouldn’t call it abuse, but people will treat things differently when they don’t own it. And if you’re putting stuff down the pipes that doesn’t necessarily belong as you can cause a catastrophic backup. I have seen wastewater geysers coming out of bathrooms that caused tens of thousands, $30,000 damages. Not out of the realm when you consider you’re having to clean up Blackwater and, and deal with potential mold and everything else. So what I see happen, and do I point to all this is, is it, is it they’ll have a minor backup or something like that. They’ll call out somebody. They might run a snake down there and they cable it down the line, drains out. Everybody’s happy. They can use the toilet. Again, everyone goes home and it’s prob problem solved, but it’s not because a lineshouldn’t ever back up. And if aligned backs up, that’s indicative of a problem. Whether it be a problem with the pipe or sometimes the problem with the user. But most of the time we’re dealing with, with homes that have some age on them. And the sewer laterals that are outside the home might have a root in them or something, or they might have a crack or a separation. And, and my advice is don’t just assume because the, the drain problem went away, that the problem is solved. There are potentially bigger underlying problems brewing. And if you don’t spend a little time and expense to follow up, investigate these things and make sure that, that there, there isn’t something bigger coming or know what’s coming and figure out a way to avoid it. We do a lot of follow-upinvestigation with our camera work, after a backup. And I might go a couple of days later, I just went out this morning.

First thing before this meeting and got up on a roof because a rental property for another management company, we workfor had a backup over the weekend and they wanted to know why. So I got up there, ran the camera downs. We didn’t pulla toilet again and found that they they’re going to have to do a bunch of work because I felt like six or seven root balls. And this thing is going to back up again pretty quick. Wow. And one of the problems is this isn’t generally covered byhomeowners insurance. They are not, they are, they are not. I have said so many customers through the years, try to go to homeowners after their sewer laterals have failed. And the only time homeowners are going to cover it as if it’s indirect damage from someone else or direct damage from someone else, the only ones I’ve ever seen is when somebody does something that, that damages their, their line, maybe putting a fence post into it, or, or, you know, the utility company digs into it. You know, then, then the insurance companies will cover it. But if it’s just sitting out there getting old roots, grow into it, that’s your problem. And your cost to bear. And in a sewer lateral, these days is going for anywhere from, you know, 10 to 15,000. But if you let it go to the point where it’s collapsed and it has to be open trench, that number could double wow. And now these are California prices, right? So if you’re watching another state, you know, go ahead and knock some money off that unless like, yeah, These are California. And I’m a point out in some other, in a lot of other areas, not, not some, but a lot of areas, the local agencies, whether it be the town or the sewerage agency actually do maintain some portion of the sewer lateral. And it’s good to know that what the actual status is, wherever you’re at. I can tell you for anybody watching from the Marine area, that everywhere in Marine, you own the entire sewer lateral all the way out. It’s the homeowner property owner’s responsibility, but there are other areas. Napa is one that’s nearby us here where the local agency maintains half of the lateral. So the homeowner is only responsible for the part on their property. So knowing that, knowing that is good, because when there is a problem, you know who to call. Yeah. So we, we encounter this a lot in our management portfolio, right? Like you said, the, the toilet backs up, we pay the emergency costs, our owners pay the emergency cost. Right. And then we’ll get the recommendation from you guys that you’re saying, okay, we recommend a follow-up scope is done and it’s going to cost X amount of dollars. It’s not cheap. Right. And some of our clients will say, yes, do it. And some of them say, no, I’m not doing it until there’s a reason to, right. So I think we’re going to go ahead and send them all this video from now on when they’re declining so they can kind of understand it. But for you mom and pop and independent landlords watching us out there, or we actually have a lot of other individual property managers watching us. It’s something to think about, right? Make sure your clients are educated and make sureas the landlords you’re educated on what you are turning down when you fail to take that additional step to do that scope. Because I hope what you’re taking away from what Ken’s telling us here today is that the costs are significant.

If you fail to take action, right? You’re, you’ve essentially been alerted to this problem in your business. You are deciding to save a few hundred dollars by opting out of the scope, but the potential penalty is thousands of dollars. So I got a, I got a story about that. So years ago we took a, we took on this building, we for a very short period of time, but it had not been well managed for 40 years. And when we were touring the building, initially the property manager was saying, and onsite property manager is like, well, look, this, this sewer line backs up once or twice a year. No problem, no problem. I just get a, I get the router service out here. They jet the line, they clear it out and we’re good for six months. And he had been doing this for 30 plus years in this building. The result of this was a major crack in the sewer lateral line that actually started running underneath the building and seeping up through the walls, causing a massive mold issue. There was actual like just standing water, standing raw sewage in places. It was. So once we uncovered that we fixed it, but it was thankfully we had the trustee who had access to all the money, whereas was able to allow us to spend money on fixing this. But this was a massive project. If you had just the bestest thing, even 15 years ago, you got Lou, it was through a lateral line would have probably stayed in place. It would have been like a fraction of the cost to fix. They would not have had all these other ancillary issues that arrived as a result of them. Just not just kind of turning a blind eye and say, well, it’s fixed for now. We’ve got a bandaid on it now. And it’s surprising because we see this now in Merryn they’re, they’re making sure that sewer lateral lines are replaced incertain areas of our market. Upon transfer. Some of these, some of these lines are, are great. They’re in great shape. A lot of them are clay or they they’re materials that have been able to be penetrated by roots and so forth.

So if you’re in an area and your property is older, it’s likely that it’s going to have as sewer lateral line that has been penetrated by roots or it’s fracturing nowadays. So if you do have a backup, you should take the extra step, know what’s causing it. It might be nothing, but it might be a doll head or a unflushed double why that’s causing the backup. Great. If that’s the case, charge your tenant back. But if it’s something more significant address it now, because as Kenny and I talked about before the meeting started, or this, this, this, this, the show started, the materials costs right now are skyrocketing. So there’s no signs of that, that getting going down. So addressing the issue now, while you can, while the costs are, while they’re still expensive, they’re lower than they might be in a year or two is going to exceed you a lot more money and headache and all the other stuff. Yes, absolutely agreed.