Tenant Frequently Asked Questions

When should I start my rental search?
The general rule of thumb is to start your search 6- 8 weeks out from your desired move-in date. This timing can vary depending on the season, usually about 6-10 weeks in the Fall/Winter; 4-6 weeks in the Spring/Summer.
I need help with my rental search. Can the team at Foundation help me?
Please see our Tenant Overview page for the differing Tenant Service packages available.

What are Landlords looking for in an applicant?
Our clients are generally seeking for applicants with great credit (FICO 700 and up); legal, verifiable employment, a minimum gross monthly household income of 3 times the monthly rent; and solid, verifiable tenancy references.
Who needs to submit an application?
Any person 18 years of age or older who will be living in the property, regardless of who earns the income.
Help! I submit my application on-line on your website but it doesn't seem to be working?
What information should I be prepared to submit when I am ready to apply?
Our online application makes applying very easy, but you need to be thorough. You should also have your income verification (Paystubs, offer letter, W2, , recent tax return , recent bank or asset statements) on hand and ready to submit. You may submit income verification via email, fax, or drop-off at our office anytime.
I do not have standard W4 income - how can I qualify?
Check out our handy visual aide!! Foundation Homes Income Verification Chart
Will my credit score be considered when I apply? What if I have a short sale or a foreclosure? Can I have a Guarantor?
Credit is always a consideration. That said, it is one of several factors when we qualify an applicant. If you have negative remarks in your credit history that are bringing your score down, we recommend that you be prepared to offer 6-12 months or the entire lease in advance. You might consider offering a higher rent to make up for your credit history. You may also wish to consider offering a Guarantor – generally speaking, a Guarantor should be someone with excellent credit, excellent income, and an in-state property owner willing to submit to a credit check and co-sign for your lease. However, if you do not meet our qualifying standards, an Owner does not have to accept any of these offers. Note, an Owner is never required to accept an applicant who does not qualify, and acceptance with conditions will be at individual Owner’s discretion.
I have a pet (or pets), how will this affect my application and my ability to rent a property?
With the exception of registered Assistive Animals, “Pet Policies” will vary depending on the property and Owner. The #1 rule is to be upfront and be prepared to make concessions. Pets, no matter how small or well-behaved, represent additional risk. Be honest with how many and what kind of pet you have no matter the species, breed, size and demeanor. To sign a lease otherwise would be considered a breach, and grounds for eviction. Be prepared to pay the maximum security deposit (2 times the monthly rent for unfurnished units and up to 3 times the monthly rent for a furnished unit). You will likely be asked to sign a Pet Agreement which will outline your obligations to the property as they pertain to your pet(s) and depending on the landlord or building policy a “Pet Rent” varying from $25 – $125 per pet, per month.
Can I have a BBQ on my deck?
City and town ordinances vary. For single family homes, generally, yes you may use a BBQ as long as you keep it the required safe distance from your house. For the multi-family apartment buildings we manage in San Rafael, unfortunately BBQ’s may not be kept on your private balcony due to city fire codes, as wood decks are considered “combustible”. Please see City of San Rafael Fire Prevention: San Rafael Outdoor and Open Burning


Performance Built Management for Results-Driven Investors.



With over $1 Billion in homes served since 2010, our experienced team understands the seasonal markets, up and down economies, the price points, the tenant pool, as well as the local vendors and contractors needed to help your investment thrive.  How can we serve you today?


Got Questions About Property Management?

  • This field is for validation purposes and should be left unchanged.


Marin Office:
925 Sir Francis Drake Blvd, Suite A, Kentfield, CA 94904

Petaluma Office:
10 Fourth Street, Petaluma, CA 94952

Newport Beach Office (Coming Soon):
5000 Birch St Tower. Suite 3000 Newport Beach, CA 92660


Marin Office: (415) 507-9600
Petaluma Office: (707) 674-2700
Newport Beach Office (Coming Soon): (949) 891-0068
Book a Showing: (415) 484-1940
Fax: (415) 520-0805
Email: Contact@FoundationHomes.com


CA DRE# 01885922